Environmental Services / Custodial Operations Manager 2

Sodexo • TX

90d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for UT Health Tyler Hospital Midtown, located in Tyler, TX. UT Health Tyler is home to leading institutes, centers of excellence, and specialized programs that serve hundreds of thousands of patients each year. With 424 licensed beds, UT Health is a regional hub for advanced acute care medicine.

Requirements

• Experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.
• Experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred.
• Ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management.
• In-depth knowledge of housekeeping systems and procedures.
• Experience with vendor and contract management, as well as union and contract negotiations.
• Experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards.
• 3-5 years previous custodial / housekeeping or similar management experience in a hospital.
• Strong financial acumen and budget management experience.
• Proficiency with computers and other technology.
• Ability to work a day shift, Monday through Friday, with rotating weekends and holidays.

Responsibilities

• Be responsible for driving client and patient satisfaction scores.
• Provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department.
• Work with the Environment of Care Committee and Infection Prevention Director.
• Effectively manage the Unit Operating System.
• Support a diverse and inclusive workforce.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree