Environmental Services / Custodial Operations Manager 2

Sodexo•Corpus Christi, TX

About The Position

Sodexo in partnership with our premier Texas partner Driscoll Children's Health located in Corpus Christi has an exciting opportunity to join our team for a Environmental Services on the Texas coastal market. The Environmental Services / Custodial Operations Manager 2 will supervise a team of 20 employees and be chiefly responsible for the execution of the cleaning care for the facility. Strong frontline engagement skills are critically important and required for this role. Ideally the candidate of choice will have Healthcare and/or ES based experience knowledge. A strong skill set is required to produce a high-quality standard of appearance care for the patients we serve. Understanding that patients, clients and staff, while possessing the ability to remain flexible is a strong skill set within the team-minded workplace we operate. Having the ability to foster employee engagement and workplace safety are core competencies of this role. Understanding and respecting a high level of safety and sanitation are paramount to the work we deliver to our customers and patient guests.

Requirements

experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
in-depth knowledge of housekeeping systems and procedures
experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards
3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required
strong financial acumen and budget management experience
proficiency with computers and other technology
flexibility to work a 2nd Shift, Monday through Friday, with occasional weekends and holidays
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Nice To Haves

in a hospital, healthcare experience preferred but not required

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
work with the Environment of Care Committee and Infection Prevention Director
effectively manages the Unit Operating System
support a diverse and inclusive workforce