Environmental Services / Custodial Operations Manager 2

Sodexo Careers•Bridgeport, CT

10d•Onsite

About The Position

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Bridgeport Hospital , located in Bridgeport, CT. The Operations Manger will oversee approximately 40 housekeepers on the first shift (hours are approximately 6:30/7AM - 4/4:30PM) primarily M-F, requiring some flexibility to work other shifts and weekends/holidays as needed. Bridgeport Hospital, a member of Yale New Haven Health, is a private, not-for-profit acute care hospital located in Connecticut’s most populous city. With 501 licensed beds across two campuses , plus 42 beds licensed to Yale New Haven Children's Hospital , we are the most comprehensive healthcare provider in Fairfield County. Our Environmental Services (EVS) Department plays a vital role in maintaining a safe, clean, and healing environment for our patients, staff, and visitors. The team is responsible for infection prevention through rigorous cleaning protocols, waste management, and ensuring compliance with hospital and regulatory standards. EVS staff work collaboratively with clinical and non-clinical teams to support patient care and operational excellence. Bridgeport Hospital serves over 570,000 outpatient encounters annually and discharges more than 29,000 patients each year. The EVS team is integral to sustaining these high standards of care and service. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Requirements

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
have experience effectively managing projects within agreed upon timelines
are results and safety driven
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Nice To Haves

have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
work with the Environment of Care Committee and Infection Prevention Director
effectively manages the Unit Operating System
support a diverse and inclusive workforce