Environmental Services / Custodial Operations Manager 2

Sodexo • Burlington, MA

110d

About The Position

Put your passion for people to work and make a real impact on patient satisfaction. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Lahey Clinic Medical Center, located in Burlington, Massachusetts. Lahey Clinic is a 365 bed facility with 100+ non-union client staff and part of the Beth Israel. This is a 2nd shift position with some weekends and holidays. This position will report to a General Manager on-site. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

• Experience leading and managing a team.
• Ability to develop and motivate a team to exceed client and customer expectations.
• Experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred.
• Possess strong leadership skills and can work independently.
• Ability to analyze data and effectively communicate to all levels within the organization.
• Experience managing projects within agreed-upon timelines.
• Results and safety-driven.

Responsibilities

• Drive client and patient satisfaction scores.
• Provide a clean and safe environment for patients, visitors, and staff.
• Work closely with the Infectious Control department.
• Collaborate with the Environment of Care Committee and Infection Prevention Director.
• Effectively manage the Unit Operating System.
• Support a diverse and inclusive workforce.

Benefits

• Medical, Dental, Vision Care and Wellness Programs.
• 401(k) Plan with Matching Contributions.
• Paid Time Off and Company Holidays.
• Career Growth Opportunities and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree