Environmental Services / Custodial Operations Manager 1
About The Position
Sodexo is seeking an evening Environmental Services Operations Manager 1 for Hazard ARH Regional Medical Center located in Hazard, KY. The hospital is part of the Appalachian Regional Healthcare (ARH), a not-for-profit health system, operating 14 hospitals. ARH is the largest provider of care, the single largest employer in southeastern Kentucky, and the third-largest private employer in southern West Virginia. The Operations Manager will oversee the housekeeping department operations at this 358 bed facility with a team of 20 on the evening shift (approximate hours are 2P-12A) with some weekends and holidays in a union environment reporting to the General Manager. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
Requirements
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
- Minimum Education Requirement - Associate's Degree or equivalent experience
Nice To Haves
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
Responsibilities
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- work with the Environment of Care Committee and Infection Prevention Director
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
