Environmental Services / Custodial Operations Manager 1

Sodexo•Fenton, MO

4d•Onsite

About The Position

Sodexo is seeking an experienced Environmental Services /Custodial Operations Manager 1 to join us at SSM St. Clare Hospital located in Fenton, MO. This general medical and surgical hospital is part of the SSM Health system and has 184 beds. This is primarily a day shift opportunity, but may require additional shifts as needed along with some weekends and holidays. This Manager will lead, develop and train a team of up to 42 hospital employees with an emphasis on client and patient satisfaction at all times. The ideal candidate for this position will have previous management experience in Environmental Services in a hospital or healthcare setting OR in the Hospitality industry. Seeking candidates with excellent customer service experience with a successful work history leading and motivating employees. Candidates must be able to work independently. Experience with the Joint Commission/CMS and/or Hazmat Standards is desired. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Do be responsible for driving client and patient satisfaction scores provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department lead teams and departmental projects and initiatives effectively manage the Unit Operating System support a diverse and inclusive workforce What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery have customer service and/or guest satisfaction in a healthcare or hospitality possess strong leadership skills and has the ability to work independently to drive program monitor compliance and reach project target dates of completion have experience effectively managing projects within agreed upon timelines are results and safety driven Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
have customer service and/or guest satisfaction in a healthcare or hospitality
possess strong leadership skills and has the ability to work independently to drive program
monitor compliance and reach project target dates of completion
have experience effectively managing projects within agreed upon timelines
are results and safety driven
Minimum Education Requirement - Associate's Degree or equivalent experience

Nice To Haves

previous management experience in Environmental Services in a hospital or healthcare setting OR in the Hospitality industry
Experience with the Joint Commission/CMS and/or Hazmat Standards is desired.

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
lead teams and departmental projects and initiatives
effectively manage the Unit Operating System
support a diverse and inclusive workforce