Environmental Services / Custodial Operations Manager 1

Sodexo

5d•Onsite

About The Position

Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 for a new facility within the UT Tyler Health System. This is a working manager role aimed at setting the highest expectation of cleanliness within a brand new 350,000 sq. ft. educational building. The right candidate will possess an eye for detail and be able to discern the first signs of buildup on brand new surfaces of carpet, stone, tile, and metal. This is a 2nd-shift position (2:30pm to 11:30pm). UT Health East Texas- Tyler is a hospital located in Tyler, TX. As a comprehensive healthcare facility, it offers a wide range of medical services to patients in the area. While it does not provide urgent care, quick care, or emergency services, it is equipped to handle various medical needs and is staffed by experienced healthcare professionals. Whether you require specialized treatment or general medical care, UT Health East Texas- Tyler is dedicated to providing high-quality healthcare services to the community

Requirements

experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
experience effectively managing projects within agreed upon timelines
are results and safety driven
in-depth knowledge of housekeeping systems and procedures
experience with vendor and contract management, as well as union and contract negotiations
experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards

Nice To Haves

experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
work with the Environment of Care Committee and Infection Prevention Director
effectively manages the Unit Operating System
support a diverse and inclusive workforce