Environmental Services / Custodial Manager 2
About The Position
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Manager 2 for UH Cleveland Medical Center located in Cleveland, OH. This position will report on a 2:30pm - 12:00am schedule. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.
Requirements
- have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
- have customer service and/or guest satisfaction in a healthcare or hospitality
- possess strong leadership skills and has the ability to work independently to drive program
- monitor compliance and reach project target dates of completion
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
- are proficient with computers and other technology
- Minimum Education Requirement - Associate's Degree or equivalent experience
Responsibilities
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- lead teams and departmental projects and initiatives
- effectively manage the Unit Operating System
- support a diverse and inclusive workforce
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
