Environmental Services / Custodial Manager 2

Sodexo•San Diego, CA

About The Position

Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career. Sodexo is seeking a day shift, Environmental Services / Custodial Manager 2 for Sharp Mary Birch Hospital for Women & Newborns. Sharp Mary Birch Hospital, part of Sharp Healthcare is a 206-bed, not for profit hospital. Located in San Diego, California. Sharp Mary Birch Hospital delivers more babies than any other hospital in California. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

Requirements

experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
customer service and/or guest satisfaction in a healthcare or hospitality
strong leadership skills and has the ability to work independently to drive program.
experience effectively managing projects within agreed upon timelines
results and safety driven
proficiency with computers and other technology
able to work 1st shift; Monday - Friday, with a weekend and holiday rotation

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
lead teams and departmental projects and initiatives
effectively manage the Unit Operating System
support a diverse and inclusive workforce