Environmental Services / Custodial Manager 2

Sodexo•Jacksonville, FL

1d•Onsite

About The Position

Patient satisfaction is your mission. Bring your technical knowledge to create a healing environment. Sodexo is currently seeking an Environmental Services / Custodial Manager 2 for Baptist Medical Center located in Jacksonville, FL. The EVS Manager will be responsible for training housekeepers at Baptist Medical Center which is licensed for 642 beds. This position will have a focus on patient experience, be able to assess and create plans, train on customer service and cleaning techniques and will report to the General Manager. This is a mid-shift position (approximate hours are 1 PM - 11 PM ish) with weekends and holidays as needed. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Requirements

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
have customer service and/or guest satisfaction in a healthcare or hospitality
possess strong leadership skills and has the ability to work independently to drive program
monitor compliance and reach project target dates of completion
have experience effectively managing projects within agreed upon timelines
are results and safety driven
are proficient with computers and other technology

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
lead teams and departmental projects and initiatives
effectively manage the Unit Operating System
support a diverse and inclusive workforce