Environmental Services / Custodial Manager 2

Sodexo Careers•Boston, MA

1d•Onsite

About The Position

Sodexo is seeking an evening Environmental Services / Custodial Manager 2 for a healthcare account in Boston, MA at Tufts Medical Center , part of Tufts Medicine , an internationally-respected academic medical center – a teaching hospital for Tufts University School of Medicine who prides themselves not only in the sophistication of the care they provide but the compassionate way in which they provide it. They care for all patients from the tiniest newborns to centenarians. This position will report to the Operations Manager and oversee housekeeping with a team of 50 on the 2nd shift (approx 5PM-1:30AM) with rotating weekends and holidays . Tufts Medical Center is a 415-bed academic medical center, providing everything from routine and emergency care to the members of our Boston neighborhood to treating the most complex diseases and injuries affecting adults and children throughout New England. Located in downtown Boston in Chinatown and the Theatre District, Tufts Medical Center is accessible by Route 93, the Massachusetts Turnpike and the MBTA. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
have customer service and/or guest satisfaction in a healthcare or hospitality
possess strong leadership skills and has the ability to work independently to drive program
monitor compliance and reach project target dates of completion
have experience effectively managing projects within agreed upon timelines
are results and safety driven
are proficient with computers and other technology
Minimum Education Requirement - Associate's Degree or equivalent experience

Responsibilities

be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
lead teams and departmental projects and initiatives
effectively manage the Unit Operating System
support a diverse and inclusive workforce