Environmental Services Associate - Night

Florida Aquarium•Tampa, FL

2d•Onsite

About The Position

The Environmental Services Associate position works night and evening shifts and is responsible for maintaining a clean, safe, and welcoming environment throughout The Florida Aquarium (TFA) during evening hours. This role plays a critical part in supporting guest experience, staff operations, and ensuring all public, back-of-house, and animal support areas meet cleanliness and sanitation standards for the next day’s guests, staff, and special programs.

Requirements

High school diploma or GED equivalent is preferred
Working knowledge of cleaning maintenance equipment, supplies, techniques and procedures
Knowledge of cleaning chemicals and techniques

Nice To Haves

Work experience in guest services industry is preferred

Responsibilities

Perform daily cleaning of all public, staff, and operational areas, including galleries, hallways, restrooms, offices, break rooms, etc.
Sweep, mop, vacuum, and maintain floors (bonneting, carpet extracting, remove gum, stripping, waxing and buffing) to ensure a clean and safe environment.
Performs emergency cleaning requests by team members or customers as needed
Conducts regular inspections of all guest areas to ensure cleanliness standards are maintained, performing spot cleaning as necessary
Cleans areas using one or more of the following methods: scrubbing, sanitizing, polishing, dusting, wiping, restocking supplies and/or emptying trash receptacles
Assists team members in achieving customer service objectives by performing tasks as required (crowd control, information, etc.)
Work collaboratively with supervisors, managers and fellow ES team members to meet daily cleaning timelines
Provides customers service needs for guests with regards to information, directions or assistance as requested
Delivers extraordinary customer service to all aquarium guests and internal customers
Complete special tasks assigned by supervisor or manager (high-dusting, cleaning baseboards, cleaning windows, etc.)
Maintain clean and orderly working areas, supplies, and equipment within the ES department; report any unusual smells, leaks, and/or equipment noises
Support special events and programs as needed
Supports TFA’s Shared Purpose by participating in a Conservation Day of Action shift on an annual basis
Perform all other duties as assigned or required