Environmental Services Associate - Night

Florida Aquarium•Tampa, FL

55d•Onsite

About The Position

Responsible for the daily cleaning of the interior and exterior property of The Aquarium, including appearance of all of The Florida Aquarium's hard and soft floor surfaces (carpet, tile, etc). Provides extensive customer service contact while maintaining a friendly and professional image at all times.

Requirements

Three years of high school
Working knowledge of cleaning maintenance equipment, supplies, techniques and procedures
Knowledge of cleaning chemicals, techniques, and supplies
6 months experience in floor maintenance (carpets or tile) in a Hospitality environment

Nice To Haves

High school diploma or GED equivalent is preferred
Work experience in guest services industry is preferred

Responsibilities

Maintains cleanliness of guest and team member areas after regular operating hours to include rest rooms.
Performs cleaning of the aquarium’s interior and exterior (sweeping, mopping, dusting, scrubbing, etc.; utilizing specific equipment designed to accomplish the assigned task, i.e., pressure washers, large vacuums, etc.) in order to meet all established goals and objectives.
Maintains hard floors (tile) by dust mopping, damp mopping, stripping, waxing, and buffing
Maintains soft floors (carpet) by vacuuming, bonnetting, extracting, and spot removal
Provides emergency cleaning requests by team members or customers
Conducts regular inspections of all guests areas to insure cleanliness standards are maintained, performing spot cleaning as necessary
Obtains equipment needed to fulfill cleaning assignment
Cleans areas using one or more of the following methods: sweeping, mopping, vacuuming, scrubbing, sanitizing, polishing, dusting, wiping, restocking supplies or emptying trash receptacles
Monitors and maintains proper stocking of restroom supplies on a regular basis
Assists team members in achieving customer service objectives by performing tasks as required (crowd control information, etc.)
Performs special cleaning task as assigned by team leader or manager
Provides customers service needs for guests with regards to information, directions or assistance as requested
Delivers extraordinary customer service to all aquarium guests and internal customers
Other duties as assigned by supervisor