Environmental Attendant - Lead - LH Anne Arundel Med Ctr - Environmental Services

Luminis Health • Annapolis, MD

33d • Onsite

About The Position

Position Objective
To maintain the Hospital Environment in a clean and sanitary condition through disinfecting surfaces and organizing areas in an attractive manner presenting a customer focus and friendly atmosphere
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists ES attendants with daily assignments to include assigning critical tasks that affect patient care. Oversees the activities of the ES attendants working on their floors to insure all job assignments, tasks and responsibilities are completed consistently. Monitors ES staff patient interaction and customer service delivery.
Verifies that scheduled staff has reported for duty, and makes adjustments to staffing pattern as needed.
Monitors all patient areas as assigned for cleanliness and insures that they maintain perpetual readiness for regulatory inspections.
Conducts patient rounds, and other quality studies on a regular basis. Interacts with patients, in a professional manner providing a customer service example for ES staff.
Responds to patient and nursing requests immediately acting as liaison between nursing and ES attendants.
Operates Spectralink phone efficiently.
Insures that all floors have adequate cleaning supplies.
Generates all required computer reports and documents as needed.
Provides leadership and assists if needed with the turnover of patient rooms.
Supervises all ES staff and department activities in the absence of the ES Supervisor and management staff.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Requirements

• High school diploma or equivalent certificate within one year of hire.
• Ability to read, follow oral and written instructions.
• A professional mannerism that would have positive outcomes on patients, visitors, staff and coworkers.

Responsibilities

• Assists ES attendants with daily assignments to include assigning critical tasks that affect patient care.
• Oversees the activities of the ES attendants working on their floors to insure all job assignments, tasks and responsibilities are completed consistently.
• Monitors ES staff patient interaction and customer service delivery.
• Verifies that scheduled staff has reported for duty, and makes adjustments to staffing pattern as needed.
• Monitors all patient areas as assigned for cleanliness and insures that they maintain perpetual readiness for regulatory inspections.
• Conducts patient rounds, and other quality studies on a regular basis.
• Interacts with patients, in a professional manner providing a customer service example for ES staff.
• Responds to patient and nursing requests immediately acting as liaison between nursing and ES attendants.
• Operates Spectralink phone efficiently.
• Insures that all floors have adequate cleaning supplies.
• Generates all required computer reports and documents as needed.
• Provides leadership and assists if needed with the turnover of patient rooms.
• Supervises all ES staff and department activities in the absence of the ES Supervisor and management staff.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• Benefit offerings based on employment status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED