Entry Specialist

LOGISTEED America, INC•Elk Grove Village, IL

1d•Onsite

About The Position

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, the company combines cutting-edge technology with a people-first approach to move goods efficiently and responsibly. This position reports to the Import Operations Manager – CHB. The successful candidate will possess key skills and experience including knowledge of international import transportation, import brokerage procedures, U.S. Customs and Border Protection (“Customs”), and Participating Government Agency (“PGA”) requirements, including the clearance process, classification, and valuation. This role primarily requires the individual to manage accounts from A to Z, prepare all documentation necessary to clear merchandise through Customs and any applicable PGA, provide excellent, thorough, and prompt customer service, and perform any tasks assigned by the Manager, Supervisor, or Team Lead that meets the needs of the team and department.

Requirements

Knowledge of international import transportation
Knowledge of import brokerage procedures
Knowledge of U.S. Customs and Border Protection (“Customs”) requirements
Knowledge of Participating Government Agency (“PGA”) requirements including the clearance process, classification and valuation
Ethical with sound business judgement
Possesses a passion to help team members
Ability to work well with others at all level, enjoys being part of a team and is a true team player
Professional presentation
Strong customer relations
Detail-oriented
Reliable, follows through on commitments
Strong process and planning orientation
Goal-oriented, task driven
Balances team’s needs with goals of organization
Outstanding written, verbal, presentation and organization communication skills
Minimum of 2 years’ operational freight forwarding experience in custom entry writing
High school diploma / GED required or equivalent work experience
Excellent verbal and written communications skills
Proven strong business acumen
Effective, clear, and concise communication skills
Detail oriented with ability to solve problems independently as well as in a team environment
Demonstrated experience interacting, developing and maintaining customer relationships
Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
Proficient in Microsoft Office applications
Ability to understand any and all safety requirements and regulations (OSHA)
Ability to pass all TSA background requirements
Knowledge of ISF filing
Fluency in English
Must pass criminal background check
Ability to read, analyze and interpret complex data
Ability to respond effectively to most sensitive inquiries or complaints
Must be legally authorized to work in the United States

Nice To Haves

CargoWise One experience
Previous experience with metal commodities, tariff application, and HTS classifications

Responsibilities

Performing tasks safely
Ensuring area housekeeping requirements are met
Meeting established procedures and productivity, safety and quality standards including all OSHA rules and LOGISTEED America, Inc. safety practices
Meeting attendance & punctuality standards
Communicating both orally and in writing in a clear and concise manner
Maintaining communication and control through all phases of the file/entry
Maintaining an understanding of changing tariffs and their reporting requirements
Classifying imported commodities, filing entries, and resolving any issue related to Customs clearance as assigned
Entering and transmitting ISFs (Importer Security Filing) for ocean shipments
Obtaining and checking all transportation documentation to meet Customs and insurance requirements and compliance with local and international regulations
Entering data of client shipment detail including country of origin, documentation, HTS classification and payment is up to date and accurate
Resolving customer issues, handling and solving incidents (e.g. disputes)
Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight
Preparing and filing of ACH statements, verifying accuracy of information in CargoWise
Coordinating with US Customs Brokerage to guide the freight efficiently through complex import procedures
Communicating with Customs and Other Government agencies to ensure accurate regulatory compliance
Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
Ability to multitask and produce output in high pressure and fast-paced environment
Ability to work a flexible schedule as customer and business need dictates
Able to consistently produce highly accurate information for internal operations and external customers
Assisting supervisor and performing other duties as assigned by the Manager
Processing bills and accounting related to import shipments
Ability to self-direct workflow, meeting all goals outlined by manager