Entry-Level Underwriter (Start Date 2/9/2026)
About The Position
Our Verifications team is hiring for Entry Level Underwriters. We are looking for detailed oriented individuals to assist our customers with the loan application process. Our Entry Level Underwriters are responsible for the accurate review, processing and decisioning of applicant loans. In this position, you would spend your day reviewing financial and identifying documents, assisting applicants over the phone, gather additional documents and following up with applicants to verify financial information to decision the loan application. This is a dynamic role partnering with our customers to provide a best in class experience.
Requirements
- 1+ years of experience in banking, financial services and/or related industry
- Previous contact center experience
- College degree preferred
- Ability to calculate financial information accurately
- Strong problem solving and analytical skills
- High level of integrity
- Team oriented mindset
- Ability to thrive in a changing and fast-paced environment
- Excellent verbal and written communication skills
- Detail oriented
- Proficient with Google Workspace: Gmail, Sheets, Docs
Nice To Haves
- Knowledge of Zendesk or other CRM applications is a plus
Responsibilities
- Maintain high quality while processing large numbers of personal consumer loan applications
- Provide excellent customer service to inbound and outbound calls
- Answer customer service request via an internal communication system
- Be an expert on our product and processes
- Adapt to changing policy and procedures on a constant basis while maintaining high quality to your work
- Review financial documents submitted by the borrower
- Verify and calculate customer income
- Detect suspicious and fraudulent loan applications
- Meet and/or exceed production, quality, and customer service goals
Benefits
- Great open office space
- Paid time off (PTO)
- Competitive 401(k) program
- Comprehensive benefits package: Medical, dental, vision, life insurance & disability
- Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
- Paid parking or platinum pass
- New Hire Training Program
- Wellness Incentive Program
- Kitchen fully stocked with snacks and beverages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
