Entry Level Service Roles (Somali Speaking) - Bloomington Toyota

Walser Automotive Group•Bloomington, MN

3d•$16 - $21•Onsite

About The Position

For over 70 years, Walser Automotive Group has put people first—our customers, employees, and communities. As a family-owned company with 29 dealerships across MN, KS, and IL, we are committed to innovation, exceptional experiences, and giving back through the Walser Foundation. Walser Toyota proudly serves a diverse and growing Somali-speaking customer base. Somali-speaking team members play a critical role in building trust, improving communication, and delivering outstanding customer experiences in both Sales and Service.

Requirements

Fluency in Somali and English (required)
Excellent verbal and written communication skills
Must have a friendly, positive attitude and be a team player
Professional demeanor and appearance (nametags, uniform, etc.)
Strong customer service mentality
Ability to multitask in a fast-paced environment
Basic computer skills (Outlook, Word, Excel)
Must have valid driver’s license

Responsibilities

SERVICE RUNNER
Run customers home, work or to other locations
Wash vehicles for technicians and customers, and then park them outside when finished
Move vehicles off service drive to keep drive aisle clear for arriving customers
Valet cars to the front for customers when called by the cashier or technician
All rentals are to be cleaned, gassed and ready for morning rental prior to leaving
During the winter, pull rentals in at night and clean them off
SERVICE CONCIERGE
Direct vehicles to proper service lanes or parking areas
Manage traffic flow during peak hours
Confirm appointment status and identify walk-in guests
Communicate wait times and next steps clearly
Monitor guests to ensure timely assistance
Escalate delays or concerns to leadership as needed

Benefits

Paid Training Program --up to 3 weeks of paid training
Medical, Dental, Vision coverage & HSA/FSA (Includes Blue Cross Blue Shield coverage)
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement
We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement
Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates