Entry Level Security Installation Technician
About The Position
They will receive training on and be doing the following: 1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. 2. Installing window breaks, door units, smoke detectors. 3. Troubleshooting signal issues to ensure alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.). 7. Completing necessary customer paperwork for each job. 8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center. 9. Maintaining accurate truck inventory of products. 10. Provide top quality customer service. 11. Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
Requirements
- Punctuality / Reliable Transportation- they will have to use their car while on contract
- Interpersonal / Customer Service Skills
- Experience working with their hands, using hand tools
- Security
- Installation
- Install
- Cable
- Service
- Alarm Installation
- electrical
- Cat6
- Cabling
- Cctv
- Access control
- Alarm Systems
Responsibilities
- Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
- Installing window breaks, door units, smoke detectors.
- Troubleshooting signal issues to ensure alarm functions properly if needed.
- Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
- Test and verify signals for equipment
- Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).
- Completing necessary customer paperwork for each job.
- Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.
- Maintaining accurate truck inventory of products.
- Provide top quality customer service.
- Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
