Entry Level Sales Support

Central Garden and Pet • Dallas, TX

105d • $16

About The Position

Are you passionate about pets and interested in growing in the pet sales industry? Our Pet Segment is searching for an Associate Inside Sales Representative based out of our Dallas, TX location. This position is responsible for supporting the sales team by generating leads, assisting with customer inquiries, and processing orders. This entry-level position offers an excellent opportunity to learn the fundamentals of sales and customer relationship management in the pet supply industry. The role requires a proactive attitude, attention to detail, and a desire to grow within the company. This role focuses on providing the foundational skills needed for a career in inside sales, with the opportunity to learn and grow in the pet supply industry.

Requirements

• 0-1 years of experience in a sales, customer service, or related field preferred, but entry-level candidates with strong potential are encouraged to apply.
• Previous experience with MS Office Suite (Word, Excel, Outlook).
• Excellent customer service skills and a willingness to assist with any customer needs.
• A passion or familiarity with the pet industry, a plus.
• A self-starter with a positive attitude, eager to learn and grow in the sales profession.
• Strong verbal and written communication skills.
• Ability to manage time effectively, prioritize, and multitask in a fast-paced environment.

Responsibilities

• Identify and research potential customers using online tools, databases, and industry networks.
• Assist in cold calling, emailing, and outreach efforts to generate new sales leads.
• Overcome technical and business objections of existing and prospective customers.
• Respond to customer inquiries via phone, email, and chat, providing information on products, pricing, and availability.
• Assist in processing customer orders and ensuring timely and accurate order fulfillment.
• Follow up on pending orders and shipments.
• Emphasize salable features, quotes prices and credit terms, and prepares sales orders for direct orders obtained.
• Develop a working knowledge of the company's product portfolio, learning the key features and benefits of each product category.
• Identify opportunities to suggest additional products or upgrades to customers based on their needs and preferences.
• Collaborate with various departments, such as customer service, A/R and logistics, to ensure smooth communication and resolution of customer issues.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Free Life and Disability Insurance.
• Health and Dependent Care Flexible Spending Accounts.
• 401k with 3% company match and annual employer discretionary contribution.
• Paid vacation, holidays and sick time.
• Employee Assistance Program.
• Access to thousands of free online courses.
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications).
• Referral Program with cash bonus.
• Access to on-demand pay.
• Paid parental leave.
• Employee purchase discounts on pet supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees