About The Position

If you’re passionate about innovative technology and want to be part of a rapidly growing tech company, Steelwrist has a unique opportunity for you! About Steelwrist: Steelwrist is revolutionizing the way excavators work. Our world-class products, including tiltrotators, quick couplers, and work tools, are boosting productivity by 20–40% for construction professionals worldwide. We’re experiencing fast growth and are now expanding our North American operations to better serve our customers. What we’re looking for: We are looking for a proactive and detail-oriented entry-level Sales and Support Assistant to join our dynamic team. This is an excellent opportunity for someone eager to start their career in a tech-driven, fast-paced environment with broad exposure across several business functions. This is an on-site position, based at our CT facility in Newington.

Requirements

  • A can-do attitude and eagerness to learn
  • Strong organizational and time management skills
  • Excellent communication and interpersonal abilities
  • Basic proficiency with Microsoft Office / Google Workspace
  • Attention to detail and a structured way of working
  • Ability to multitask and adapt in a dynamic work environment

Nice To Haves

  • Experience from a similar role or educational background in business, administration, or logistics is a plus

Responsibilities

  • Enter customer orders in our ERP system
  • Assist the order team in maintaining and administering order lists
  • Help coordinate simple production planning activities and logistics
  • Handle basic customer support cases in collaboration with the support team
  • Support warranty claim administration and processing
  • Assist with entry-level finance tasks such as invoicing support and data reconciliation
  • Collaborate across departments to ensure seamless information flow and execution
  • Contribute to a culture of continuous improvement and high customer satisfaction

Benefits

  • Competitive salary and 401(k)
  • Comprehensive health, dental, and vision insurance
  • Thorough product training and support to ensure your success
  • Opportunity to work with cutting-edge technology that’s reshaping the industry
  • A strong team spirit and a collaborative, respectful work culture
  • An environment that welcomes open discussions and new ideas
  • A safe, clean, and modern workplace at our North American headquarters in Newington, CT.
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