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The position involves ensuring that claims are submitted correctly, processed, and paid in a timely manner. The role requires analyzing CHC's Accounts Receivable to identify root causes of billing issues and formulating necessary corrections. The employee will work on Epic Work-Queues as assigned by the manager, investigating payment-related claims issues, and preparing claims for submission to payors. Additionally, the role includes performing collections activities with patients and insurance payors, which involves contacting them as necessary through phone calls and emails. Maintaining a current working knowledge of all professional reimbursement issues is essential. The employee is expected to demonstrate understanding and commitment to the health center mission, as well as the established CHC Values and Standards. Other job-related duties may be assigned as needed.