Pakio-posted about 1 year ago
$51,000 - $61,000/Yr
Full-time • Entry Level
Union City, CA

The Entry Level Manager position at Pakio is designed for individuals who are driven and customer-focused, aiming to make a significant impact in the tech and telecommunications industry. This role involves building lasting customer relationships, delivering exceptional service, and contributing to the expansion of fiber optics and telecommunications solutions. The position offers a unique opportunity to be part of a forward-thinking team that is shaping the future of telecommunications.

  • Act as the primary point of contact for customers, providing tailored solutions and managing accounts effectively.
  • Collaborate with fellow team members to enhance customer satisfaction and engagement.
  • Assist customers with placing orders for advanced fiber optics, wireless devices, and network solutions.
  • Gather and analyze customer feedback to refine sales and account strategies.
  • Troubleshoot accounts, process upgrades, and deliver quick, hands-on solutions.
  • Educate customers about products and services, ensuring they maximize their benefits and experiences.
  • Exceptional communication and interpersonal skills to connect meaningfully with customers.
  • A proactive mindset with a collaborative approach to problem-solving.
  • Experience in customer service, sales, or account management (preferred but not required).
  • Passion for delivering outstanding customer experiences.
  • Adaptability to thrive in a fast-paced, evolving environment.
  • A strong team player attitude with a focus on achieving shared goals.
  • 401(k)
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