Entry Level Loan Operations Specialist (Commercial Real Estate) - Hybrid
About The Position
Join a high-impact team supporting the servicing of commercial real estate loans across New York City’s five boroughs - including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. As a Loan Operations Specialist, you’ll play a critical role in managing the full lifecycle of complex CRE and syndicated loans, ensuring accuracy, timeliness, and compliance in all aspects of loan setup, payment processing, and reconciliation. This is an excellent opportunity for recent graduates with a foundation in accounting or finance, and a strong interest in real estate lending operations. We offer hands-on training in CRE servicing and exposure to high-value transactions in a fast-paced, collaborative environment.
Requirements
- A combined minimum of 2 years’ higher education and/or work experience
- Detail-Oriented & Organized : Ability to manage multiple transactions and deadlines with precision.
Nice To Haves
- Early Career Professionals Welcome : Recent college graduates with internship experience or exposure to accounting, finance, or real estate are encouraged to apply.
- Document Familiarity : Experience working with loan documents or title companies is a plus.
- CRE-specific knowledge is not required – we’ll train you!
Responsibilities
- Loan Setup & Maintenance: Accurately input and maintain loan data for new originations, modifications, renewals, and refinances.
- Set up syndicated loans and manage participation payments – whether we’re the lead lender or a participant.
- Issue payoff letters and manage loan payoffs, including construction and participation loans.
- Payment Processing & Reconciliation: Process daily mortgage payments (~$30M/month) and reconcile general ledger entries.
- Manage escrow payments, interest rate adjustments, principal advances, and late charges.
- Verify payment amounts, reconcile discrepancies, and ensure timely deposits.
- Reporting & Compliance: Run daily loan accounting system reports and reconcile assigned general ledger accounts.
- Prepare wire transfers and manage unapplied funds and suspense accounts.
- Maintain audit-ready documentation and support internal/external audit requests.
- Client & Team Support: Collaborate with Relationship Managers and other departments to provide requested documentation.
- Communicate with other institutions to resolve payment differences on syndicated loans.
Benefits
- Be part of a specialized team managing high-value NYC commercial real estate loans.
- Gain exposure to syndicated lending and complex CRE transactions.
- Work in a collaborative, inclusive environment that supports career growth and development.
- Contribute to a team that values accuracy, integrity, and client service.
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
- The pay range for this position is $22.79 - $37.99 Hourly (USD).
- The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
