Entry Level Loan Operations Associate

Early Career • New Castle, DE

107d • $48,840 - $68,160

About The Position

The Loan Doc & Proc Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trust worthy and credible.

Requirements

• 0-2 years relevant experience.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Demonstrated interpersonal skills.
• Ability to work in a collaborative team atmosphere.
• Ability to perform well in a dynamic and fast paced environment.
• Detail-oriented.
• Can work well under pressure and multi-task.
• Loan IQ Knowledge is a plus.

Nice To Haves

• Fundamental Knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Adequate Knowledge of Loan Products and Loan Services.
• Previous Knowledge of risk types, policies and control measures and processes.
• Fundamental Compliance with applicable laws, rules and regulations, and adhering to Policies.
• Previous expertise of use of evaluative and ethical judgment to make decisions.
• Understanding of Identifying, mitigating, resolving, managing and escalating risks and issues.
• Ability to view multiple perspectives, prioritize, adapt and multi-task.
• Fundamental ability to think strategically, considering the end-to-end, adjacent impacts to the broader system.
• Basic ability to analyze and think critically and conceptually and interpretively to solve problems.
• Effectively communicate (written and verbal) and present with diplomacy.
• Ability to build and manage relationships through advising, collaborating, influencing, negotiating and persuading.

Responsibilities

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independently process and close loans within a complex loans operation environment.
• Provide day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, inputting general ledger entries and complex calculations.
• Interact with other counterparties around positions and outstanding balances/claims.
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Design and analyze moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Make evaluative judgments based on the analysis of factual information, and provide assistance in the implementation of loan documentation process improvements.
• Minimize risk to the bank through increased knowledge of procedural requirements.
• Timely management and escalation of all requests and issues related to loan processing.
• Demonstrate an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams.
• Utilize communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information.

Benefits

• Medical, dental & vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree