Entry-Level IT Technician

Americorps•Buffalo, NY

34d

About The Position

The Entry-Level IT Technician plays a vital role in the Computer Center within the organization. Reporting to the site supervisor or mentored by Senior IT Technician, the incumbent will diagnose, troubleshoot, and resolve basic hardware and software issues. This person will also contribute to IT projects within Mission: Ignite. This position is an excellent opportunity for individuals looking to start their career in Information Technology and gain hands-on experience in a dynamic service environment. AmeriCorps members are crucial personnel needed to fulfill the goals of Mission: Ignite's programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission: Ignite team. As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people. As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people in the local region.

Requirements

Computers/Technology

Responsibilities

Troubleshoot basic hardware and software problems.
Set up computers, printers, and devices.
Install and update software.
Maintain documentation of solutions.
Support basic IT tasks.
Support other departments and program staff as necessary, ensuring alignment with their duties and responsibilities associated with Tech360.
Maintain communication among Mission: Ignite staff, site supervisor, and Tech360 Program clients.