Entry‑Level IT Repair Technician (Apple, Chromebook & PC)

Gophermods • Minneapolis, MN

90d • $16 - $21

About The Position

Launch your career in tech with a hands-on IT technician role at Gophermods! If you’re a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You’ll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair. Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management—with a strong foundation in device repair that started in the retail space.

Requirements

• Beginner IT technician or IT career starter.
• Ability to communicate clearly and stay organized.
• Ability to lift up to 35 lbs.

Nice To Haves

• Excitement about a tech job that blends computer services and electronics services for the community.

Responsibilities

• Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops.
• Perform screen, battery, and component replacements, as well as full device refurbishments.
• Support K–12 districts and business clients with device repair, device fleet management, and large-scale deployments.
• Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services.
• Assist with IT logistics, parts handling, and asset management.
• Maintain accurate documentation, ticketing, and invoicing in company systems.
• Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs.

Benefits

• Pay: $16–$21/hr + commissions + performance bonuses + annual salary increases.
• Time Off: 2 weeks paid PTO + option for 2 additional weeks unpaid; major holidays off.
• Health: Medical, dental, vision (50% employer-paid).
• 401(k): 4% company match.
• Disability: Short- and long-term coverage included.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees