Entry Level Functional Analyst – Human Resources

Auto-Owners Insurance Company • Lansing, MI

1d • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated functional analyst to join our team. This job is responsible for performing complex functional configuration, testing, and maintenance tasks for one or more third-party designed packaged technology solutions. Work is performed under limited supervision and requires the person to: Review project assignments with management or other team members. Perform the functional configuration of the assigned third-party designed packaged technology system. Perform unit and integration testing of assigned packaged technology components from development to production. Support modules within a packaged technology system, including custom and delivered programs. Document changes for functional and business specifications. Provide assistance and training to other associates regarding functional features. Other functions of this position are to: Sustain technical and functional knowledge through reviewing reference material, participation with support organizations, user groups, and training opportunities. Present material and demonstrate systems to management and other associates. Offer recommendations to management when identifying opportunities for system or process improvement. Travel to Company offices, seminars, training classes, user groups, and other meetings as requested. Assist with other duties within the department or elsewhere upon request.

Requirements

• Bachelor’s degree in computer science, information systems, information technology, management information systems, accounting, math, or other related field, or the equivalent combination of education and experience is preferred.
• A minimum of three years’ experience with overall proven performance in performing configuration, testing, and maintenance in a packaged software.
• Strong listening skills and the ability to communicate effectively in oral and written form.
• The ability to work collaboratively on a team.
• Demonstrate the ability to implement the features and functions of the packaged technology solution.
• Highly developed analytical reasoning, problem solving, and leadership skills.
• The ability to work outside the normal business hours, which includes independently responding to off-hour production issues.
• The ability to learn new software tools.
• High level of initiative and motivation.
• Ability and willingness to organize, plan, and lead large projects.
• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Nice To Haves

• Certifications in applicable packaged software is preferred.

Responsibilities

• Review project assignments with management or other team members.
• Perform the functional configuration of the assigned third-party designed packaged technology system.
• Perform unit and integration testing of assigned packaged technology components from development to production.
• Support modules within a packaged technology system, including custom and delivered programs.
• Document changes for functional and business specifications.
• Provide assistance and training to other associates regarding functional features.
• Sustain technical and functional knowledge through reviewing reference material, participation with support organizations, user groups, and training opportunities.
• Present material and demonstrate systems to management and other associates.
• Offer recommendations to management when identifying opportunities for system or process improvement.
• Travel to Company offices, seminars, training classes, user groups, and other meetings as requested.
• Assist with other duties within the department or elsewhere upon request.

Benefits

• Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees