Entry-Level Forklift Field Service Technician

Alta Equipment Group-posted 3 months ago
Full-time • Entry Level
Kalamazoo, MI
Merchant Wholesalers, Durable Goods
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Our Material Handling Group is currently looking for a full-time, Entry-Level Forklift Field Service Technician for our Battle Creek, MI branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

  • Performing preventative maintenance on customer forklifts and other material handling equipment
  • Diagnose and repair all forms of customer equipment
  • Completing each repair job in a timely, efficient and professional manner
  • Providing exceptional customer service
  • Work and manage workloads independently
  • Proper completion and submission of all required paperwork
  • Field Technicians are responsible for company vehicle and on-board parts inventory
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time
  • One year of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
  • Previous field experience is highly preferable
  • Strong working knowledge of electric and liquid propane units
  • Excellent mechanical aptitude
  • Possess own tools
  • Must have clean driving record and valid driver's license to drive company vehicle
  • Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
  • Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • In-house paid training program
  • Company uniforms provided
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