Entry Level Account Manager - Sacramento, CA
About The Position
Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease, including Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is expanding its sales force throughout the U.S. and is seeking a high-energy, self-motivated individual to join its sales team. As an Entry Level Account Manager, the role involves maintaining a large client base of existing customers for MDL and serving as a liaison between management and customers to resolve any customer issues.
Requirements
- 1-3 years of successful customer service experience.
- Well-developed multi-tasking, organizational skills, and detail orientation are key to success
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Computer proficiency in MS Office, Excel, e-mail and internet functions
- Knowledge of laboratory testing and competing products.
- Must be able to travel within the coverage area and occasionally nationwide
- Medical Assistant certification or Associate Degree
Nice To Haves
- BA/BS preferred.
Responsibilities
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Establish positive long-term client relations
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
- Maintain knowledge of competitors and their presence in assigned territory
Benefits
- Competitive Salary
- Company Car
- Medical, Dental & Vision Insurance
- Short and Long Term Disability
- Life Insurance
- Dependent Care Flex Spending Account
- Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
- Identity Theft Protection
- 401(k) Plan
- Paid Vacation & Holiday
- Business Professional Environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
