Entry Level Account Manager - Sacramento, CA

Genesis Biotechnology Group • Sacramento, CA

422d • $45,000 - $45,000

About The Position

The Entry Level Account Manager at Medical Diagnostic Laboratories (MDL) is responsible for maintaining and growing a large client base while serving as a liaison between management and customers. This role focuses on enhancing client relationships, resolving issues, and driving revenue growth through effective communication and education about MDL's testing services.

Requirements

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking and organizational skills with attention to detail.
• High energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Demonstrated sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, email, and internet functions.
• Knowledge of laboratory testing and competing products.

Nice To Haves

• Medical Assistant certification or Associate Degree, BA/BS preferred.

Responsibilities

• Grow client base revenues by presenting new test information and upselling existing clients.
• Establish positive long-term client relations.
• Educate and train clients on laboratory services and coordinate solutions to client issues.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in client retention strategies.
• Monitor, evaluate, and report on client satisfaction, recommending corrective actions as needed.
• Maintain knowledge of competitors and their presence in the assigned territory.

Benefits

• Salary of $45,000.00

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree