Entry Level Account Associate

SPT Concepts-posted about 1 year ago
$46,500 - $56,500/Yr
Full-time • Entry Level
El Paso, TX
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The Entry Level Account Associate at SPT Concepts is a pivotal role within a dynamic communications and sales firm partnered with Verizon. This position focuses on connecting local customers with Verizon's fiber-optic network and essential services. The role emphasizes customer interaction, sales outreach, and product knowledge, aiming to enhance customer satisfaction and brand awareness. It offers a structured training program and a clear career path for growth in the telecommunications industry.

  • Engage with customers to explain Verizon's offerings and eligibility in their local area.
  • Make informed recommendations based on customer inquiries.
  • Participate in daily sales and customer acquisition outreach to increase brand awareness.
  • Stay updated on product knowledge and services to provide accurate information to customers.
  • Collaborate with fellow associates who share an entrepreneurial mindset.
  • Track daily sales, coordinate with the Quality Control Team on installations, and follow up with customers for satisfaction.
  • High school diploma or GED required.
  • No prior experience needed; entry-level position.
  • Valid Driver's License required.
  • Strong customer service and account management skills.
  • Ability to lead and influence customers positively.
  • Background in account management, customer service, or sales is a bonus.
  • Ability to negotiate effectively.
  • Adaptability in different environments and team settings.
  • High personal standards and integrity.
  • Passion for helping others and providing excellent customer service.
  • Complete coaching and training for new associates.
  • Access to leadership and managers for feedback and skill development.
  • Defined career path and growth trajectory.
  • Assigned territories with lead generation provided.
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