Entomology Technical Director, East Commercial Division

Orkin • Charlotte, NC

79d

About The Position

Our Entomology team is growing! Ready to do meaningful work with an industry leader? Our Division Pest Control Technical Director is a senior leadership position responsible for the strategic, technical, and operational direction of pest control services within the East Commercial Division of Orkin. This role ensures the highest standards of pest management are maintained, in compliance with industry regulations, while driving innovation, operational efficiency, and client satisfaction. The director acts as both a technical expert and a leader, guiding teams, shaping policy, and serving as the authority on all matters related to pest control in the region.

Requirements

• Bachelor's or Master's degree in entomology, biology, public health, environmental science, or a related field.
• Extensive experience (typically 10+ years) in the pest control industry, including direct technical leadership and field experience at the branch or region level.
• Professional certifications such as Board Certified Entomologist (BCE), Certified Pest Control Operator (CPCO), state pest control licensee or equivalents are highly desirable.
• Strong record of regulatory compliance, health & safety management, and quality assurance.
• Experience working with diverse client industries (e.g., food manufacturing, hospitality, healthcare, residential).
• Proven experience introducing new technologies, methodologies, or products into operational settings.
• Demonstrated ability to manage regional budgets and deliver commercial outcomes.

Responsibilities

• Develop and implement the regional pest control strategy aligned with Orkin's vision, taking into account emerging trends, risks, and client needs.
• Serve as the subject matter expert for all pest management protocols, ensuring compliance with national and regional regulations, certifications, and best practices.
• Support Division goals associated with customer service, service quality, training, and customer retention.
• Act as the primary technical contact for high-value or strategic accounts within the division, offering expert advice, supporting sales efforts, and addressing complex client concerns.
• Provide input into the Rollins Innovation team to identify, evaluate, and implement emerging pest control technologies, products, and digital solutions.
• Monitor and interpret changes in relevant legislation and industry standards, ensuring compliance.
• Oversee the technical budget for the region, ensuring cost-effective allocation of resources.
• Lead technical investigations into pest-related incidents, infestations, or client complaints.
• Work closely with other departments (sales, marketing, HR, operations) to align division technical initiatives with broader organizational goals.

Benefits

• Comprehensive benefits package including medical, dental, vision, maternity & life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Teammate discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree