Entitlements Clerk-ED534502

ICL • New York, NY

6d

About The Position

Takes direction from the Entitlement Services management staff in the carrying out of all the usual general office clerical tasks: filling, coping, faxing, light typing, use of the computer with a particular knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.

Requirements

• Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals.
• Ability to use common office equipment, such as photocopier and fax machine.
• Knowledge of computer programs and e-mail system
• Time management and organizational skills
• Highly organized and detail-oriented
• Positive attitude and excellent customer service skills
• High School diploma/G.E.D. plus 2 years of relevant experience.

Responsibilities

• Maintain Entitlement Files: Create Entitlements charts for ICL residents.
• Organize files in chronological / alphabetical order.
• Maintain existing filing system
• MTA Half-Fare Metro Cards Procedure: Collect data and complete the MTA half-fare applications
• Manage monthly appointments with ICL residents to complete application and make a picture ID
• Process MTA application by arranging for the notary seal
• Prepare the package of completed applications for submission to MTA
• Hand deliver completed packages to MTA.
• Copy and distribute received MTA half-fare metro cards
• Sort AMALGAMATED BANK’S consumers’ individual statements and distribute them to Entitlements Specialists/Coordinators
• Support Entitlements Technical Assistance with Archiving procedure
• Sort and forward incoming mail.
• Process mail for discharged consumers
• Prepare and send outgoing mail
• Coping, scanning, faxing documents as needed
• Additional related duties as may be assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees