Entertainment Manager
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About The Position
The Entertainment Manager is responsible for assisting with the overall entertainment and facility operations, helping to lead the charge with both our team members and our guests. The Entertainment Manager works closely with and supports the Entertainment General Manager and is responsible for all facets of entertainment operations, dedicated to delivering a positive, authentic, and inspiring environment for both guests and team members. The Entertainment Manager works in the trenches, side by side with the entertainment and technical teams to drive overall venue quality, standards and performance – this is a “working” managerial role, with the AEM able to fill any position on the entertainment side of the business when needed, as well as be the MOD of the entire venue when required. This position has an additional focus inclusive of entertainment leadership, handling overall scheduling, merchandising, training, and merchandise inventory while working closely with the Director of Operations, F&B Leadership, Venue Techs and Senior Management (Corporate) to ensure all facility and safety needs are met and any issues are reported and resolved in a timely manner. The Entertainment Manager is passionate about getting the details right, meeting guest needs before being asked, and advancing the Level99 brand. A Level99 Entertainment Manager has honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts as though you are the Owner and Operator of their venue.
