Enterprise Tools & Applications Manager

Bread Financial • Columbus, OH

72d • $120,500 - $218,300

About The Position

The Manager, Enterprise Tools and Applications maintains accountability, responsibility and stewardship for Jira, Confluence, and Plainview application suite that they support for the Enterprise. This role is responsible for overseeing development, maintenance, end-user support, and the overall health of the tools and application suites. The Manager, Enterprise Tools and Applications has four areas of domain knowledge: Technical, business, process and industry sector.

Requirements

• High school diploma or GED.
• 4+ years of experience working with IT applications (such as developing, implementing, or supporting).
• 3+ years of experience leading a team of people in a professional environment.

Nice To Haves

• Bachelor’s degree in computer science, management information systems, or engineering.
• Agile Certification.
• Experience working with technical components utilized by the team.
• Experience developing and maintaining application roadmaps for enterprise tools and applications.
• Experience working in an agile delivery model or scrum support model.
• Experience in overseeing and managing Jira, Confluence, and Plainview.

Responsibilities

• Lead a team of highly engaged associates and contractors, ensuring the team understands role expectations and meets or exceeds those expectations.
• Provide development to the team with ongoing coaching and feedback, performance management, career development and administrative support.
• Coach and mentor development staff to enable them to reach their peak potential and cultivate high-performance.
• Develop and maintain organizational strategies to support workforce, business, and financial needs.
• Manage resource capacity and demand to meet business delivery and production support expectations.
• Provide guidance to the development team and act as a liaison for multiple areas of the business.
• Function as project development Lead for enterprise-scale efforts.
• Cultivate relationships across roles and organizations to maximize collaboration, partnership, and efficiency.
• Oversee at least two enterprise applications, including delivery effort relating to configuration, end user support, and requirements.
• Create and maintain application roadmaps.
• Develop KPI dashboards to monitor efficiency of team and health of application.
• Continuously improve applications and processes with a focus on quality, efficiency, and user experience.
• Financially responsible for labor, licensing, infrastructure and needs to adhere to the budget.

Benefits

• Medical, prescription drug, dental, vision, and other voluntary benefits.
• Six weeks of 100% paid parental leave for eligible parents.
• 401(k) plan enrollment upon hire.
• 11 paid holidays.
• Flexible Time Off (FTO) program.
• Paid Sick and Safe Time (PSST) upon hire.
• Ability to purchase company stock during offering periods.
• Annual incentive bonus based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED