Enterprise Systems Analyst - Academic & Student Solutions

University of Detroit Mercy • Detroit, MI

81d • $75,000 • Remote

About The Position

The Enterprise Systems Analyst is responsible for the analysis, development, programming, testing, and maintenance of software and interfaces that enhance the University's Ellucian Banner ERP system and third-party solutions. The overall support for the ERP includes assessing complex issues, creating and maintaining reports, evaluating business processes and rules, and providing technical assistance to the user community.

Requirements

• Bachelor's degree or equivalent work experience required.
• Experience with Ellucian Banner software, report-writing tools, and other database solutions.
• Excellent verbal and written communication skills including customer service and an ability to express oneself in an open, honest, and professional manner.
• Minimum of three years related experience; relational databases, advanced SQL programming skills, and business intelligence tools; experience with Banner, Oracle procedures and packages, Argos, and ISE EnterpriseSCHEDULE preferred.
• Proficiency with Microsoft Office Suite with the ability to learn and apply new software and strive to consistently achieve excellence in all tasks and goals.

Nice To Haves

• Ability to work in a fast-paced environment with changing priorities amongst a collaborative team.
• Prior professional IT experience in a Higher Education environment.
• Goal-oriented with strong initiative, imagination, and organizational qualities.

Responsibilities

• Define business requirements and develop business solutions; consult with the user community and external entities to define business requirements; create and document technical strategies to support the development of solutions in support of the University's enterprise system.
• Data management and reporting through the development of data sets and report on University data.
• Create and maintain Oracle procedures and packages, as well as job scheduling.
• Gather requirements and create/maintain crosswalks to bridge data from other sources to current reporting systems.
• Develop user-friendly report dashboards.
• Ensure data integrity; diagnose system and data issues.
• Provide functional and technical support for the Banner ERP system and third-party applications.
• Perform other duties as assigned or requested.

Benefits

• Partial work-from-home opportunities.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: Bachelor's degree