Enterprise - System Administrator - Linux, Cisco, Netapp
About The Position
Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We value creative problem-solving , open communication , and empowering our employees to make decisions and put forth new ideas. Our staff includes technical experts working across multiple disciplines, bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of a technically strong and growth-oriented company focused on bringing innovative solutions to the difficult mission problems facing our customers. Description Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provide support for implementation, troubleshooting and maintenance of IT systems Manage the daily activities of configuration and operation of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Provide assistance to users in accessing and using IT systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide support for the dispatch system and hardware problems and remains involved in the resolution process Provide in-depth experience in trouble-shooting IT systems Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Requirements
- Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
- Strong Linux experience is a must
- Proficient in Linux shell commands and scripting
- Knowledge of Cisco network configurations, commands and troubleshooting
- Knowledge of Netapp filer configurations, commands and troubleshooting
- A current Top-Secret/SCI with polygraph security clearance is required.
- Candidates cannot be sponsored or nominated for a government security clearance under this position.
Nice To Haves
- Kubernetes and containerization
Responsibilities
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Provide in-depth experience in trouble-shooting IT systems
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Benefits
- Above Market Hourly Pay
- 11% Roth or Traditional 401k with Immediate Vesting and Deposit
- Spot Bonuses for Assisting with Business Development and Company Growth
- Professional Development Bonuses for Certificates and Degrees
- Company subsidized Medical Coverage
- 100% Company Paid Vision and Dental Coverage
- 100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
- Monthly Wellness Reimbursement
- Paid Time Off with Flexible Work Schedules and Birthday Off
- Amazon Prime Membership and Monthly Internet Reimbursement
- Technology and Productivity Allowance for Equipment and Supplies
- Morale Building and Company Events to Celebrate our Successes and Build our Community
- Onboarding and Annual Swag
- Company Paid Professional Development and Training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
