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The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical connection points, with our internal customers. This role is reporting into the Enterprise Solutions Manager, and requires a broad and flexible skill-set for supporting a wide set of services such as incident management, AV/VC, Events, Server, Networking, technical support, that we offer across our brands of companies (Facebook, Instagram, WhatsApp, Threads and AR/VR products). Our goal is to deliver technical/non-technical support with outstanding customer service, satisfaction and timeliness.