Enterprise Solutions Engineer

GoFundMe • San Francisco, CA

9d • $189,000 - $284,000 • Remote

About The Position

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We are seeking a highly experienced Enterprise Solutions Engineer to serve as a strategic technical leader supporting our most complex, high-value nonprofit and social impact organizations. This individual will operate as a senior product expert, technical strategist, and trusted advisor throughout the enterprise sales and customer lifecycle. In this role, you will partner closely with enterprise account executives, customer success leaders, and product teams to design and articulate solutions that address the sophisticated technical needs of world-class nonprofits. You will architect solutions, guide technical evaluations, lead discovery conversations, and communicate the long-term value of our platform and ecosystem. As a senior member of the Solutions Engineering team, you will help shape our go-to-market strategy, elevate our technical storytelling, and influence the future direction of our product. You will bring seasoned experience in enterprise architecture, systems integration, and complex SaaS environments—along with a deep passion for enabling technology-driven impact in the social sector. Location is flexible

Requirements

• 10–15 years of experience in solutions engineering, sales engineering, enterprise architecture, implementation consulting, or a related technical pre-sales role.
• Expert-level knowledge of SaaS platforms, APIs, and systems —with added bonus for familiarity in: Salesforce Nonprofit and fundraising tech ecosystems
• Exceptional communication skills, capable of engaging both deeply technical architects and C-suite executives with equal clarity.
• Demonstrated success influencing complex enterprise sales cycles and partnering closely with cross-functional stakeholders.
• Strong proficiency in designing architectural diagrams, integration patterns, and scalable solution frameworks.
• Proven ability to navigate ambiguity, lead discovery with large/global organizations, and drive outcomes in long sales cycles.
• A seasoned storyteller who can articulate technical value propositions in compelling, mission-aligned ways.
• Passion for the nonprofit sector and a desire to help organizations leverage technology to achieve transformational impact.
• Ability to travel for customer meetings, workshops, and industry events.

Nice To Haves

• Experience working within or supporting enterprise-level nonprofits, international NGOs, higher education, or large social impact organizations.
• Familiarity with data privacy, security frameworks (SOC2, ISO), and enterprise IT governance.
• Experience guiding POCs, complex RFP responses, or multi-phase architecture engagements.

Responsibilities

• Enterprise Discovery & Technical Strategy Lead in-depth, multi-stakeholder technical discovery across enterprise organizations with complex systems, compliance requirements, and global operations.
• Translate sophisticated business problems into scalable solutions leveraging our platform, APIs, and partner ecosystem.
• Architect end-to-end integrations and solution frameworks, accounting for security, performance, data models, and long-term scalability.
• Solutions Engineering Leadership Serve as the principal technical counterpart to Enterprise AEs, helping shape deal strategy, competitive positioning, and solution differentiation.
• Deliver executive-level presentations and deeply technical demos tailored to highly specialized nonprofit use cases.
• Own and guide technical evaluations, proof-of-concepts, and prototype solutions for high-value opportunities.
• Cross-Functional Influence Act as a senior liaison between customer-facing teams and the product organization, providing nuanced insights into enterprise requirements.
• Advise on roadmap direction, feature prioritization, and cross-functional initiatives that enable enterprise growth.
• Mentor and coach other Solutions Engineers, elevating technical rigor and solution quality across the team.
• Thought Leadership & Domain Expertise Preferred expertise in nonprofit technology ecosystems—including Salesforce NPSP/Nonprofit Cloud, data infrastructure, martech, and fundraising tech.
• Stay on top of emerging technologies, industry shifts, AI advancements, and market trends affecting enterprise nonprofits.
• Contribute to assets such as solution guides, technical documentation, demo frameworks, and industry content.

Benefits

• Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement : Make a difference through our volunteering program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees