Enterprise Solutions Engineer

Box • New York, NY

10h • Hybrid

About The Position

Box (NYSE:BOX) is a leader in Intelligent Content Management, providing a platform that enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations and is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Joining Box offers a unique opportunity to advance their platform, bringing intelligence to content management and empowering customers to transform workflows with AI and enterprise content. The Solutions Engineering Team at Box comprises solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you will be empowered to sell to business and IT leaders across various industries, taking ownership in crafting customer-centric solutions. You will collaborate with the account team to define and expand revenue opportunities and ensure solutions are ready for cross-company deployments. Additionally, you will serve as a critical liaison between Sales and Product, sharing customer feedback with Product Management, Operations, and Engineering. Top performers in this role demonstrate natural curiosity, deep knowledge of the Box platform, strength in delivering value and story-based demonstrations, and the ability to lead presentations on Box's security story, technical architecture, and product configuration. This position is based in the New York City office, focusing on supporting Enterprise clients to expand Box's market footprint and acquire new accounts. If you are curious, passionate about problem-solving, and enjoy working with leading-edge technology, you are encouraged to apply.

Requirements

• Approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box
• 4 year degree or equivalent work experience required
• 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
• AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Displays follow through, stamina and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Expected to work from their assigned office a minimum of 3 days per week

Nice To Haves

• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
• Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n

Responsibilities

• Research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• Own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• Lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Act as a technical quarterback managing the extended team from a solution standpoint
• Showcase strong business acumen and communicate the value of the Box solution to the customer
• Support field marketing events as a Box SME and presenter
• Travel up to 50% to engage with customers in territory

Benefits

• Eligible for equity and benefits
• Reasonable accommodations for applicants with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees