Enterprise Solution Engineer (Pre-Sales)

Zip • San Francisco, CA

264d • $180,000 - $210,000 • Remote

About The Position

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and—above all—driving incredible value for our customers. Join us!

Requirements

• Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers' core pain points in a way that differentiates the solution.
• Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success.
• Knowledge of key principles of software integration.
• Has a strong solutioning mindset - focused on how to help customers envision how our solution would need to be set up to deliver on a customer's needs.
• Skilled in troubleshooting technical issues.
• Self-starter and quickly able to grasp new technology.
• At least 5 years of experience in a solution selling environment or in a similar role with transferable skills.

Nice To Haves

• Experience with implementing or administering key applications in our space: NetSuite, Coupa, Workday, Jira, ServiceNow, Ironclad, OneTrust, ProcessUnity, various SSO tools.
• Integration or development experience a plus - especially with using REST APIs and middleware tools.
• Familiarity with procurement and billing/AP space.

Responsibilities

• Actively contribute to Zip's sales efforts by supporting prospective customer-facing conversations, effectively conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip.
• Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and questionnaires.
• Partner with the Sales team to deliver on our sales objectives.
• Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery.
• Deliver feedback to help us grow and evolve - on processes and product.

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Unlimited PTO
• Apple equipment plus home office budget
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services