Enterprise Solution Architect - Zuora Revenue

Zuora

121d • $120,400 - $180,600

About The Position

As a Zuora Enterprise Solution Architect (ESA), you will be a trusted partner and advisor to live, already-implemented customers. This role is focused on maximizing the value of Zuora solutions by aligning them with customers’ strategic goals, optimizing Order-to-Revenue operations, and driving measurable business outcomes. You will deliver customized roadmaps, lead strategic workshops, and provide ongoing optimizations to ensure that Zuora’s platform continues to meet customers’ evolving needs. Acting as a key strategist, you’ll guide customers through challenges and opportunities, helping them unlock the full potential of Zuora to support their long-term growth and success.

Requirements

• 5+ years of hands-on proficiency in Zuora Revenue with expertise in designing scalable, impactful solutions.
• Familiarity with ASC 606 and IFRS 15 compliance standards and their impact on revenue recognition.
• 10+ years of Domain-Specific Expertise: Experience with Revenue Management and ERP platforms such as SAP, Oracle and NetSuite.
• Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs.
• Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems.
• Exceptional strategic thinking, analytical, and communication skills with a customer-first approach.

Nice To Haves

• Ability to adapt solutions across various sectors, particularly in subscription management industries.
• Experience managing complex, multi-stakeholder projects in international and cross-cultural settings.
• Expertise in leading workshops for standardization, configuration refinement, and process improvements to maximize ROI and efficiency.
• Ability to provide actionable insights into industry trends, best practices, and operational strategies for long-term customer success.
• Proven track record of self-directed consulting engagements, delivering results with minimal supervision.
• Skilled in leading cross-functional teams, driving collaboration, and ensuring the successful delivery of large-scale solutions.

Responsibilities

• Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals.
• Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs.
• Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes.
• Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations.
• Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage.
• Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora.
• Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks.
• Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction.
• Lead technical configuration and integration reviews and provide optimization recommendations.

Benefits

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, 'wellness' days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees