Enterprise Services Program Manager 2 - TS/SCI

Northrop Grumman•Dulles, VA

20d•Onsite

About The Position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career. Information Technology Managers, We Want You! Northrop Grumman's Chief Information and Digital Office (CIDO) is looking for a dynamic, innovative Enterprise Services Program Manager (Manager of Information Technology level 2) to support the NG Space Systems Sector CIDO Program Management Office (PMO). This motivated individual will provide overall technology thought-leadership, strategy, and Information Technology (IT) management for the Space Superiority Division (SSD) located in Dulles, VA, while serving as a customer liaison between the different functional areas, the SSD programs, and the CIDO organization as a whole. Note- Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. Roles and responsibilities will include but not be limited to the following: IT strategy and operational activities including service delivery, technical requirements gathering, infrastructure solutions and project execution. Liaison between facilities and security when necessary, to drive optimal IT service environments for SSD sites. Maximize alignment of program IT services with the Space Systems CIDO sector operating models, strategies, business objectives and investments. Coordinate with directorate business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT solutions to meet sector, division and program strategic and tactical objectives. Act as the CIDO ambassador to programs and business leadership, functional organizations, and end-customers (users). Monitor customer satisfaction with IT service delivery and engage CIDO resources to assist as required to meet and exceed IT service level objectives for the site. Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with CIDO functional representatives; engage constructively to identify solutions. Develop and present IT budgets in support of non-recurring projects, recurring sustainment and IT long range strategic planning (LRSP); provide monthly financial analysis and reporting to SP IT program management and SP IT leadership team. Leadership, peer engagement, and highly effective collaboration across the SSD division supporting both localized SP sector and CIDO IT enterprise initiatives and projects If you are ready to solve complex problems in a dynamic environment, apply today!

Requirements

Bachelor's degree and 8 years of relevant Information Technology experience; OR a Master's degree and 7 years of relevant Information Technology experience is required
Must have 5 years of experience using the following MS Office Suite tools: Word, Project, PowerPoint, Outlook, and Excel
Must have experience managing projects, budgets, and/or schedules
Must experience prioritizing, planning, and executing work tasks in a rapidly changing, fast-paced environment while maintaining high-quality results
Must have experience with technical solutions, infrastructure implementations, process/project documentation, and/or liaison interfacings for large enterprise organizations
Candidates must have a current DoD Top Secret level security clearance with SCI access level eligibility (at a minimum), to include a closed investigation date complete within the last 6 years or be under the Continuous Evaluation (CE) program, in order to be considered
Candidates must have the ability to obtain, and maintain, a Polygraph as a condition of continued employment
Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment

Nice To Haves

The ideal candidate will have either a Bachelor's degree, or a Master's Degree, in Engineering Management, Information Systems, Systems Engineering, or Network Engineering (or a similar STEM related discipline) to include 12 years of Information Technology experience preforming as an Enterprise IT Program Manager for large enterprise classified organization
Active SCI and Polygraph is preferred
Previous experience as an Enterprise Services Program Manager at Northrop Grumman would be helpful
Familiarity with Northrop Grumman Space Systems business, government customers, and programs is a plus
Experience providing strategic direction regarding IT products, processes, applications, and/or technologies is required
Experience in briefing and interfacing with executive leadership (i.e., President, Vice President and/or Director level)
Broad background in IT Infrastructure, Business Applications, and IT operations
Ability to perform risk & opportunity analysis, and prepare detailed cost and technical proposals would be ideal
Customer-focused with proven leadership and excellent communication skills and with ability to drive cross functional teams to action when working in a matrix organization
Self-starter who works quickly and effectively, can get up to speed with program processes quickly and enjoys a fast paced, dynamic environment
Entrepreneurial spirit, and ability to challenge the status quo while providing innovative solutions to complex IT requirements
Program Management or lead role supporting customer facing information technology business
Program/customer communication and collaboration, energy, self-motivation, and innovative ideas in support of goals and objectives
IT governance, processes, and automation to provide visibility into the implementation of the Enterprise systems, including ability to assess status, progress, and identify conflicts, issues and conflict resolution, as well as schedule/project prioritization

Responsibilities

IT strategy and operational activities including service delivery, technical requirements gathering, infrastructure solutions and project execution.
Liaison between facilities and security when necessary, to drive optimal IT service environments for SSD sites.
Maximize alignment of program IT services with the Space Systems CIDO sector operating models, strategies, business objectives and investments.
Coordinate with directorate business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT solutions to meet sector, division and program strategic and tactical objectives.
Act as the CIDO ambassador to programs and business leadership, functional organizations, and end-customers (users).
Monitor customer satisfaction with IT service delivery and engage CIDO resources to assist as required to meet and exceed IT service level objectives for the site.
Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with CIDO functional representatives; engage constructively to identify solutions.
Develop and present IT budgets in support of non-recurring projects, recurring sustainment and IT long range strategic planning (LRSP); provide monthly financial analysis and reporting to SP IT program management and SP IT leadership team.
Leadership, peer engagement, and highly effective collaboration across the SSD division supporting both localized SP sector and CIDO IT enterprise initiatives and projects

Benefits

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment.
Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself.
At Northrop Grumman, we are on the cutting edge of innovation.
Our diverse portfolio of programs means there are endless paths to cultivate your career.
We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program.

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