Enterprise Security System (ESS) Admin
About The Position
The ESS Administrator is the senior technical specialist responsible for managing, configuring, securing, and maintaining Enterprise Security System environment, including servers, databases, storage components, and security platforms that support access control, intrusion detection, and related critical safety systems. This role ensures that ESS services remain operational, resilient, secure, and compliant with requirements. The Administrator supports all system integrations, monitoring, SLA metrics, maintenance windows, and cross-functional coordination needed to deliver reliable enterprise security services under IT-DOSS.
Requirements
- Expertise in server, database, storage, and security technologies needed to design, install, configure, administer, manage, upgrade, troubleshoot, diagnose, test, monitor, and document the ESS environment.
- Demonstrated, creditable experience supporting enterprise ESS or similar access control/security management platforms.
- Experience with configuration, optimization, and health management of security system components.
- Strong understanding of secure architecture principles and system hardening.
Nice To Haves
- Bachelor’s degree in IT, Cybersecurity, Computer Engineering, or related field.
- Experience with federal or DHS security systems environments, including physical access control or intrusion detection systems.
- Experience with: SQL or other database back-ends used by ESS systems Scripting or automation tools (PowerShell, Python) Storage architectures supporting video or security log retention
- Familiarity with STIGs, SCAP, and DHS cybersecurity compliance processes.
- ITIL certification or prior experience supporting ITIL-aligned operations.
Responsibilities
- ESS System Administration & Maintenance
- Application & Systems Integration
- Cybersecurity & Risk Management
- Business Continuity & Disaster Recovery
- Performance Management & Reporting
- Maintain ESS diagrams, SOPs, configuration baselines, and technical documentation.
- Update Infrastructure & Systems Documentation by the 15th of each month.
- Ensure Task/Work Performed Documentation is updated within one business day.
- Support ITIL-aligned processes including Incident, Problem, Change, Asset, and Knowledge Management.
- Work with the IT Service Desk Ticketing Administrator to align ESS workflows with ITSM reporting and SLA measurement methods.
- PPS, After-Hours, and Surge Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
