Enterprise Security Analyst II

Noridian Healthcare Solutions • Fargo, ND

219d • $19 - $31

About The Position

The Enterprise Security Analyst handles incoming and outgoing security requests in addition to receiving external calls as it relates to the shared systems and the Noridian Medicare Portal (NMP). This role involves receiving and responding to customer inquiries promptly and accurately, analyzing customer requests for completeness and accuracy, and researching the viability of requests. The analyst validates customer information prior to processing/releasing information and demonstrates quality by achieving Measure Monitor Enforce (MME) expectations. Responsibilities also include recording details of actions taken to resolve inquiries in a timely manner, updating internal systems with appropriate data via the MCPS/call request, and maintaining security profiles. The analyst submits MCPS requests as necessary and contacts the provider community to resolve issues, processes Medicare Claims Processing System (MCPS) requests, and determines if all necessary information is received to complete requests. Additional duties include conducting peer reviews, completing maintenance for new hires, transfers, and separations, and prioritizing work throughout the day while adapting to changes in workload. The analyst may also conduct annual access reviews across Noridian systems and complete logging and monitoring activities for inactivity of accounts. This position requires completing and finalizing team documentation via secondary review and volunteering to assist other team members when needed.

Requirements

• Associate degree in Security Management or Healthcare or closely related field OR combination of education and equivalent work experience.
• 2 years' work experience in security or healthcare field.
• Demonstrated problem solving skills.
• Multi-tasking and prioritization skills.
• Experience in Microsoft applications (Excel, Word, PowerPoint, Access, etc.).
• Ability to maintain confidential information in compliance with HIPAA regulations.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Basic knowledge of security principles.
• Expert knowledge of Microsoft Office applications.

Responsibilities

• Handle incoming and outgoing security requests.
• Receive and respond to customer inquiries promptly and accurately.
• Analyze customer requests for completeness and accuracy.
• Research the viability of requests.
• Validate customer information prior to processing/releasing information.
• Record details of actions taken to resolve inquiries in a timely manner.
• Update internal systems with appropriate data via the MCPS/call request.
• Maintain security profiles.
• Submit MCPS requests as necessary.
• Contact the provider community to resolve issues.
• Process Medicare Claims Processing System (MCPS) requests.
• Determine if all necessary information is received to complete requests.
• Conduct peer review responsibilities as appropriate.
• Complete maintenance for new hires, transfers, and separations.
• Prioritize work throughout the day and adapt to changes in workload.
• Conduct annual access reviews across Noridian systems.
• Complete logging and monitoring activities for inactivity of accounts.
• Finalize team documentation via secondary review.
• Assist other team members when needed.

Benefits

• Health, Dental and Vision Insurance.
• Voluntary Insurance Plans.
• Health Savings and Flexible Spending Accounts.
• 401k and Company Match.
• Company-paid Life Insurance.
• Education Assistance Program.
• Paid Sick Leave.
• Paid Holidays.
• Increasing PTO Accrual Plan.
• Medical/Parental/Disability Leave.
• Workers Compensation.
• Retiree Benefits.
• Severance Package.
• Employee Assistance Program.
• Financial and Health Wellness Benefits.
• Casual Dress.
• Open Office Setting.
• Online Learning System.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: Associate degree