Trace Systems is actively recruiting for an experienced and cleared Enterprise SATCOM / Network Administrator to join our team on-site on Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing worldwide 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. Monitor network events and element management failures in real-time on a 24x7x365 basis. Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. Remotely access and de-access customers into the IP/SATCOM networks. Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues. Verify equipment is operating in the baseline configuration. Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees