Enterprise Sales Engineer

Send•New York, NY

2d•Remote

About The Position

If you're a Sales Engineer looking for your next challenge and thrive in a fast-paced, dynamic environment, this could be the ideal role for you. As an Enterprise Sales Engineer at Send, you will play a vital role in supporting our sales efforts within the commercial insurance space. Working closely with the sales team, you’ll provide technical expertise and pre-sales support to ensure Send’s insurance solution aligns with the complex needs of insurers. You’ll help shape and evolve our AI-enriched insurance solution by directly supporting sales opportunities. You’ll be instrumental in building and maintaining demo environments, developing client-specific demonstrations, and helping to qualify technical requirements. This role offers the opportunity to work with modern technologies in a microservices architecture, developing new features and enhancing existing ones. You’ll collaborate closely with product, engineering, and delivery teams across the UK and the US, helping to scale Send’s presence in the US and ensuring our solutions deliver real business impact.

Requirements

Experience in pre-sales, sales engineering, or technical consulting roles.
Experience in the insurance and/or financial services industry is desirable
Previous experience building or managing demo environments.
Proven ability to translate complex technical concepts into clear, client-facing presentations and demos.
Hands-on experience qualifying technical requirements and supporting solution design during sales cycles.
Strong understanding of SaaS platforms, integration patterns, and cloud technologies.
Strong backend development experience in Java.
Expertise in Spring Boot, REST APIs, JPA, and Hibernate.
Solid understanding of microservices architecture and best practices.
Experience with relational databases (MySQL preferred).
Familiarity with software development best practices, including testing and code quality.
Excellent written and verbal communication skills.
Strong problem-solving abilities in fast-paced, dynamic environments.
Ability to collaborate effectively across technical and non-technical teams.
Comfortable working independently while collaborating cross-functionally with teams in both the US and UK, including both technical and non-technical stakeholders.

Nice To Haves

Exposure to Angular, Python, DynamoDB, Snowflake, and Terraform.
Experience contributing to RFPs, proposals, and other technical sales collateral.
Familiarity with sales enablement processes and tools.

Responsibilities

Build and maintain demo environments and configurations that reflect real-world insurer workflows.
Develop and configure client-specific demos tailored to individual sales opportunities.
Partner with the sales team to creatively and strategically address diverse technical requirements during dynamic sales cycles, while balancing future implementation and services impact.
Qualify and prioritise technical requirements alongside the sales team, including architecture and integration needs, and identify potential product enhancements.
Support solution design by working with internal teams to shape scalable technical approaches.
Provide deep technical insight to help the sales team clearly communicate the value of our platform.
Support sales enablement by addressing technical objections and equipping the team with the right tools and knowledge.
Contribute to RFPs, proposals, and other technical sales collateral.
Feed insights and learnings from the sales process into the product roadmap.
Design, develop, and maintain backend services in Java.
Build scalable, high-performance microservices using Spring Boot and modern frameworks.
Work with relational databases, particularly MySQL.
Collaborate with engineers, product managers, and stakeholders to deliver high-quality features.

Benefits

Medical, Dental, and Optical Coverage - Includes basic life insurance, short- and long-term disability, with the option to access additional voluntary coverage.
401(k) Contributions - Company matches 100% of the first 3% you contribute, and 50% on the next 2%.
Time Off - 25 days of vacation leave for all colleagues worldwide, plus public holidays. We also offer volunteering time and a wellness day.
Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents.
Mental Health Support - Access to Spill, providing free and confidential therapy and mental health support.
Learning and Development - Annual budget through Learnerbly, offering access to hundreds of books, courses, conferences, subscriptions, and other learning resources to support your growth.

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