Enterprise Sales Engineer

Consolidated Communications • Roseville, CA

98d

About The Position

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds. Provides technical and application development within the sales department. Shares responsibility with the sales employees to understand the customer's goals, business requirements, and network configurations. Responsible for complex application design and development of technical overview for sales proposals. Develop a strategic partnership with the customer to address these requirements through integrated technical solutions and customer satisfaction. Interfaces with operations to develop technical systems, processes, network services, support, information, and training.

Requirements

• Bachelor's degree in Computer Science, telecommunications & networking, or Information Systems or equivalent experience.
• 5 years' experience in pre-sales engineering from a notable technology position.
• 8+ years in the telecommunications industry.
• Hands-on experience with Cisco, Adtran, Juniper, etc. along with the appropriate certifications (e.g. CCNA, CCNP, CISSP, CCSE, GCFW, JNCIS-FWV, GCIH etc.).
• Ability to work independently.
• Business acumen.
• Demonstrated leadership capabilities.
• Strong presentation skills.
• Valid driver's license and satisfactory driving record.

Responsibilities

• Evaluates customers networking requirements for data, video, unified communication, Wi-Fi, data center, cloud compute, and LAN infrastructure.
• Engineer, design, and price complex products, applications, and integrated network solutions to meet customer business requirements.
• Lead team in developing applications with solution presentations for commercial business customers.
• Propose and recommend design technologies for customer.
• Review and approve complex sales orders and assist implementation with network specifications to enhance customer experience.
• Work jointly with the sales organization to create a territory plan based on knowledge of market.
• Align resources to deliver on commitments and drive results.
• Work with engineering and other internal departments to design secure enterprise solutions for customers.
• Represent customer design on internal and external project meetings to establish milestones for complex projects.
• Represent company as consultant for customer base.
• Work closely with sales departments to successfully execute customer proof of concept activities.
• Provide technical and application development within the sales department.
• Support unit sales plan through pre-sales and/or post-sales technical consulting.
• Proactively profile accounts and promote products and applications.
• Provide technical support to clients and the account teams, by serving as subject matter expert in the Company's products, services, and applications.
• Assist sales department in developing account strategy for selected priority or key accounts.
• Maintain periodic customer relations with large accounts to ensure customer retention and customer satisfaction.
• Understand industry applications and educate the client on the technical and business benefits of products and applications.
• Design customer LAN infrastructure in support of complex company Unified Communications and Wi-Fi products.
• Assist in the technical development of the sales department.
• Prepare and conduct technical training for department.
• Stay abreast of industry trends by participating in local technical organizations focusing on telecommunications technology, self-study, and attending seminars and workshops.
• Perform miscellaneous duties as assigned by supervisor, including product research, special reports and projects.
• Travel, both locally and long distance, to attend meetings, seminars and training sessions.
• Report for work on time and maintain a satisfactory attendance record.

Benefits

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees