Enterprise Sales Development Representative

Relay•Raleigh, NC

2d•Hybrid

About The Position

Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet transformed the frontline world, and we're on a mission to change that. We’ve experienced tremendous growth in our 5 years as a B2B company, and continue to expand our Raleigh, NC based sales team as a result! We are adding an Enterprise SDR to our team to help accelerate this mission and drive growth by focusing on the casino segment , one of our fastest-growing and largest segments within the hospitality vertical. This role is a tremendous opportunity to influence the growth trajectory of a scaling startup alongside a fast-paced, veteran team. This person will be a leading contributor on a growing sales team, responsible for guiding Relay’s expansion and gaining a foothold in the strategic casino market. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers, specifically focusing on casino and gaming industry stakeholders. Success in this role is defined by your ability to generate leads and make contact with key decision-makers and champions within our named target list. Responsibilities will include representing the company at relevant live events and trade shows, as well as prospecting into strategic accounts. This role will be based in our Raleigh, NC headquarters. Up to 20% travel may be required. Relay is not offering employer based sponsorship now or in the future for this role. Job overview: To succeed in this role, you should have previous experience developing leads from marketing campaigns and hitting outreach-driven quotas that impact revenue. You will be instrumental in navigating the complex sales cycle of the casino industry, requiring a balance of volume-based outbound activity with a strategic, account-based approach to secure key relationships. You will use your communication skills to cultivate strong relationships with customers, from the first point of contact through the hand-off to the Account Executive. If you are motivated, results-driven, and enjoy working in a team environment, we'd like to meet you. Ultimately, you will boost sales, help Relay achieve its revenue targets, and contribute to our long-term growth in this critical market.

Requirements

Proven work experience as a Sales Development Representative, Business Development Representative/Specialist, Sales Account Executive or similar role with enterprise or strategic prospects and clients
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with CRM software
Understanding of and experience meeting and exceeding sales performance metrics
Excellent communication and negotiation skills
Ability to deliver engaging presentations
Strategic prospecting skills and the ability to conduct deep market research to identify key stakeholders and champions within target accounts
Facilitates email campaigns
Ensures alignment with overall sales strategies

Responsibilities

Execute a volume driven outbound strategy targeting decision-makers at casinos and gaming properties.
Conduct high-level discovery calls with potential clients to identify their operational challenges and communication needs.
Proactively research and prospect into strategic casino accounts to identify key stakeholders and business champions.
Qualify leads from marketing campaigns as sales opportunities.
Create decks and presentations to help sellers present Relay's tailored offerings to potential clients.
Schedule meetings or calls between prospective clients and our Account Executives.
Stay up-to-date with industry trends, products, and new pricing plans specific to the casino market.
Help develop processes and reporting to ensure we are appropriately measuring progress and opportunities.

Benefits

100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
Generous Paid Time Off
401(K) Savings Plan + Company Match
Baby Cash Reward + Paid Parental Leave
Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
Free Snacks and Fun Times
Latest tech, standing desks, and all the accessories and software you need to succeed in your role

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