Enterprise Sales Account Manager

DRB-posted 2 days ago
Full-time • Mid Level
Akron, OH
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DRB (A Vontier Company) is the leading provider of technology-enabled devices and software solutions to the North American car care industry. WHAT WE DO: enabling the future of vehicle care – wherever the road takes you. WHY WE DO IT: To fuel our client’s growth with connected, data-led technology, driven by our spirit of innovation and commitment to excellence. JOB PURPOSE: The Account Manager carries a quota and increases market share at DRB customers with more than 6 sites. This individual will visit carwash locations, foster relationships with key personnel at existing accounts, help with technical issues and close sales with the focus of growing customer success through utilization of DRB products and services. This person will liaise between customers and internal teams to ensure the timely and successful delivery DRB solutions per customer needs.

  • Works with customers and DRB teams to ensure customer success, balancing customer objectives with DRB Systems objectives.
  • Advises customers on products, services, and best practices.
  • Conducts outgoing calls to provide information and generates interest in DRB Systems products.
  • Qualifies, demos, and closes sales opportunities for system orders and add on modules.
  • Assists implementation and operations teams as an advisor and leader to facilitate customer success and create recognized value in products.
  • Relates well with peers and managers in all other departments.
  • Understand customer issues while developing expertise in specialty area.
  • Responds to customer requests and comments, seeking solutions as quickly as practical.
  • Guides customers through DRB’s processes and departments to ensure a positive experience.
  • Participates in product design teams to ensure customer requests are properly communicated.
  • Performs all other duties as assigned by Management.
  • Education: Bachelor’s degree preferred.
  • Experience: 3 to 5 years of sales experience plus degree or equivalent with a combination of education, training, and experience.
  • Travel: Willingness to travel domestically up to 2 weeks per month to customers and trade shows
  • Computer Skills: Demonstrated knowledge of Microsoft Office products.
  • Certificates, Licenses, Registrations: Valid United States Driver’s license.
  • Salesforce proficiency a plus.
  • Ability to acquire a US passport a plus.
  • We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.
  • With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.
  • We also offer paid time off up to 160 hours, 14 paid holidays per year.
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